店铺副经理店铺主管——IsabelMarant（上海IAPM）岗位职责描述岗位要求
职位描述：
1.协助经理完成店铺日常营运工作
2.完成销售指标
3.客户关系管理
4.维护视觉成列与店铺环境使其与品牌形象一致
5.处理客户投诉与问题
6.帮助销售人员解决店铺相关问题
7.负责相关报告
8.制服管理
9.商品数量的控制及跟进
岗位要求：
1.2年以上店铺主管或资深销售工作经验
2.需有零售行业相关经验
3.良好的沟通及人际关系
4.良好的客户服务技巧
5.积极主动，注意细节
6.有一定的电脑知识
Experience:
Managementbackground
-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.
-Beenresponsibleforthedailysales,operationsandstaff.
-Workedindependentlytomeetorganizationalneeds.
Experience
-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.
-Developedemployeestoahigherposition.
Peopledevelopment
-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService
-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.
-Developedstafffrombasicserviceleveltohighlevel.
-Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing
-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.
-Takeactionswhenneeded.
-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive
-Focusingonensuringsales,serviceandsalesthru
Skills:
1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
3.FluentinEnglish(abletocommunicateandunderstandinformationfromIsabelMarant)
4.ProficientinExcel/Word/Outlook
5.Asocialandoutgoingpersonality
6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.
7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.
8.Flexibilityinregardstoworkingschedule
9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.
10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.
11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.
3.Openminded-Openmindedinallaspectsandadaptivetochange.
4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
5.PassionateaboutIsabelMarantasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
1.Drivestoreperformanceandalwaysstriveforhighestresults
2.Set,communicateandfollowuponthecompanyobjectives
3.Makingsurethestudioisreachingsalesbudgetandgoals
4.FollowupontheIsabelMarantChecklistandtakeactionswhereneeded
5.Planandexecuteseasonaltraining(product,service,storeoperations)
6.Followuponsetactionplanswithteamofsalesassociatesandareamanager
7.EnsurethatthestudioisfollowingtheIsabelMarantFranchiseManual
8.Ensurethatthevisualstandardarefollowingtheguidelines
9.FrequentcommunicationwithandupdateAreaManagerwhenneeded
10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel
11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice
12.EnsureallteammembersareworkingbyIsabelMarant
篇2:一线奢侈品牌店铺销售主管SalesSupervisor岗位职责
某一线奢侈品牌招聘店铺销售主管Supervisor职位描述:
a.协助店长完成店铺的销售和非销售目标
b.承担部分店长所授权的店内的日常管理工作,保证店铺的良好运营;并在销售过程中,为团队成员提供必要的监督和指导,保证销售团队提供符合旗舰店标准的客户服务
c.建立和维护良好的客户关系,使用专业的方式和技巧向客户传达品牌的知识和信息。
d.在日常工作中,为团队成员提供培训和指导,保证销售团队按照公司的标准运营政策和运营流程操作
e.协助店长监督店铺库存管理
f.协助店长做好店铺商品陈列工作
g.经过授权,在店长不在时,行使店长的部分管理职责。
职位要求:
35年年以上相关零售行业工作经验
良好的英语阅读和沟通能力
能够熟练运用MicrosoftOffice电脑操作软件
具有团队管理经验
良好的组织能力和逻辑思维能力
良好的沟通能力和客户服务技巧
注重团队合作
工作认真严谨
有责任心有耐心
诚实守信
协调能力强
工作热情
有较好的发展潜力和学习能力
篇3:StoreSupervisor店铺主管岗位职责
店面主管
协助店长管理店铺营运:保持卖场整洁,美观;确保达到销售和客户目标。
领导并激励团队,一直保持一种积极和愉快的工作氛围。
能够独立处理店铺日常突发事件。
要求1年以上女装或化妆品行业零售终端店铺管理经验。
形象大方,性格开朗,热爱服装行业,有良好的时尚敏感度。
待遇优厚,入职即享受5险一金(含住房公积金),法定公休,带薪年假。