临床专家工作职责与职位要求
职位描述：
职责描述：
工作职责：
1、负责产品售后的临床培训，包括临床应用演示讲解、用户操作指导、编写临床应用培训报告等；
2、负责搜集行业产品信息及临床应用需求信息并形成分析报告，参与产品研发的临床应用测试，并提出改进建议。
3、负责临床资料和样片的提供、临床应用培训教材的编写及培训实施，为销售提供技术支持。
职位要求：
1、本科以上学历，医学影像、临床等相关专业，2年以上相关工作经验；
2、熟悉医学影像设备的产品性能，具有2年以上相关产品的操作经验或临床诊断经验；
3、具有良好的表达能力，文档写作能力，善于沟通；
4、能适应经常出差；
5、有医师证优先考虑。
篇2:产品临床专家岗位职责
亚太区域临床应用专家-SY产品(影像)西门子医疗系统西门子医疗系统有限公司,西门子医疗,西门子医疗系统,西门子职责描述:
Productapplicationservice,supportandmonitoring
Responsiblefor2ndlevelincidentsupport(and/or1stLevelincidentsupportforclinicalapplicationrelatedfunctions)bytelephone,ticketsystem,e-mailand/oronsitetolocalservicepersonal,mainlyintheresponsibletimezone.
Responsibility/Tasks:
1.Lead/participatetheintroductionofnewproductswithintheregion,ifrequestedanddemonstratehighdegreeofClinical/ScientificexpertiseforrelevantmodalityaspectsofdesignatedSiemensHealthcareproducts.
2.Receivetelephone,emailandGSMSnotificationandtakenecessaryactionbyusingproblemsolutiontechniques,settingprioritiesandasrequired,followthecomplainthandlingandescalationguidelineswithpromptattentiontointernalandexternalrequests,toescalateproblemstoHSC.
3.Analysisoftheincidentwithhelpofthelocalapplicationspersonnel,remotediagnostic,dataanalysisandtheknowledgedatabase.
4.TakenecessaryactionanddocumentitallintheServiceticketingsystemwiththenecessaryfollowupaction.
5.Responsibleforcustomersatisfactionofthemodality,demonstratingproactiveattitudeandactionstooptimizeperformanceandtheirperception(e.g.proactivecheckingofhigh"costinstruments"anddevelopingspecificactionplans).Developandmaintainrelationshipswithtopcustomersandopinionleaders.
6.StartescalationtotheCSHeadquarterSupportCenter(problemmanagement)withconsiderationoftheescalationguideline.
7.Onrequestofthelocalserviceorganizationperformon-sitesupport.
8.Documentationofthesolutionandproposenewcasestotheknowledgedatabase.
9.LeadregularregionalteleconferencesandregularlyparticipateinglobalorregionalconferencecallsandorExchange/Focusmeetings.ActivelytransferapplicationsknowledgeintoandaroundRSCsupportteamtokeepawell-balancedskillsprofilethusmaintainingahighqualityofservice.
10.AsrequiredandonbehalfofProductEducation,performInitialand/orAdvancedTrainingforCustomersand/orFieldApplicationspersonnelalikeonsiteandinformalclassroomsettings,andleadRegionalWorkshops.
11.ContributetoachievingtheMission,Values,andVisionofthecompany.MaintainatalltimesstrictcompliancetoethicalprinciplesandHealth,Safety,andQualitynormsofthecompany.
12.Proactiveandreactivecompilationandevaluationofstatisticsandissueofadequatereportsconcerningerrorsandproblemsinregardtotheapplicationssupportoftheproduct,withcorrespondinginteractionwithHQProductSupportforproductandsystemsimprovement.
Competence
?Experienceinsolvingcomplexproblemsbyusingstructuredsolvingmethods
?Verygoodclinicalworkflowknow-howforthecorrespondingmodality
?Goodinterpersonalskills,professionalattitude,excellentteamworkandorganizationalskills
?GoodtelephoneandEnglishcommunicationsskills,bothwrittenandoral
?abletoidentifyprioritiesandderive/decidethenecessaryactions
?KnowledgeofClinical/ScientificWorkflowwithinthecustomerenvironmentiscrucial
?Focusingonthecustomer’sperspectivewhensettingprioritiesandtakingaction;
?Implementingservicepracticesthatmeetthecustomers’andownorganization’sneeds
?Collaboratingeffectivelywithindividualswithdiversebackgrounds,cultures,styles,abilities,andmotivation
Education/Experience:
?>3years’experienceinApplicationsSupportenvironment,orasclinical/scientificapplicationsspecialistoncustomersystemsforrelevantmodality.
?Experienceinsolvingcomplexproblemsbyusingstructuredsolvingmethods.
?KnowledgeofClinical/ScientificWorkflowwithinthecustomerenvironmentiscrucial
?Aclinicaloruniversitydegreeindiagnostics/radiologyorequivalentinarelevantlifesciencesubject,orequivalenteducationandworkexperience
篇3:ClinicalPathologistDirector临床病理诊断专家工作职责与职位要求
职位描述：
TheDirector,Pathologistisaccountablefor-
?Responsibleforroutinemicroscopicreviewandinterpretationbasedonslide/imageexaminationtosupportAPproduction,validationandqualitymanagementactivitiesinatimelymanner.
?Majordutiesinvolves,butnotlimitto,histopathologic,immunohistochemical,FISHandmorphomecticevaluationandreport;microscopicpreparationofslidefordownstreammolecularpathologyanalysisasneeded.
?FluentcommunicationinspeakingandwrittenEnglish.
?Participatesincompliance-drivenactivitiesrelatedtoAPserviceasneeded,includingbutnotlimittoexternalaudit/inspectionfromclient,regulatoryandaccreditationorganizationaswellasinternalauditforthispurpose.
?Participateinalltheinternal/externaltrainingorcontinuouseducationwhichpertainstomicroscopicexaminationandinterpretation.
?Communicatethesignificanceofpathologicalfindingstomanager,PMandotherrelatedindividuals.
?ProvideconsultationsaboutthemedicalsignificanceofAPlaboratorydata.Interpret,correlateandcommunicatelaboratorydatatoclinicaltrialsponsors.
?PerformtestingandqualitycontrolproceduresasperCovanceClinicalTrialsQualityAssuranceguidelines.
?Provideconsultationstoensurepreparationsofthetissuesamplesmaintainhighqualitystandards.
?Assistinallqualitycontrolandqualityassuranceprogramsforanatomicpathology.
?Complywithallsafetyregulationsandpoliciesastheyrelatetothelaboratoryenvironment.
?EnsureallbiohazardouswasteishandledinamannerthatcomplieswithCovanceCentralLaboratoriessafetyandenvironmentalpolicies.
Education/Qualifications
?FormalTraining/EducationinPathologywithmedicalsciencebackground.
?BoardcertifiedoreligibleinPathology.
?Demonstratedrecordofaccomplishmentsincludingrelevantworkhistoryinacademic,privatepractice,orcommercialenvironments.
?Goodverbalandwrittencommunicationsandtimemanagementskills
?Analytical,creativeandworkswellinateamenvironment.
?Possessbasiccomputerskillstoincludebutnotlimitedtoword,excelanddataentry.
Experience
?5yearsormorepathologyexperience(Pathologydepartmentinhospitalispreferred).
?2yearsormorerelevantscientificexperienceinhistopathology,immunohistochemistry,cytopathologyandotherpathologylaboratorytechniques.
Covanceiscommittedtodiversityintheworkplaceandisanequalopportunityemployer(Minority/Female/IndividualwithDisability/Veteran/SexualOrientation/GenderIdentity).Yourconfidentialityandprivacyareimportanttous.