店铺经理店长—高端设计师品牌（香港）岗位职责描述岗位要求
职位描述：
日常营运：
1.通过指导和训练建立有能力而强大的团队，建立团队精神及团队内部沟通
2.负责每日店铺营运以确保每日完成销售指标
3.组织店铺晨会，保持店铺高度整洁
4.控制发票和满足预算目标，管理销售收入和备用现金
5.向办公室及零售经理汇报费用，销售报告及分析
6.维护店铺陈列以确保商品的展示和品牌的形像
7.日常库存管理
员工管理：
1.根据公司政策管理员工的表现
2.时常提供上岗培训和指导来发展和提高销售人员的能力
销售指标：
1.管理，指导和鼓舞员工完成销售目标
2.为销售人员提供现场支持以便完成销售目标
客户服务和发展：
1.处理员工投诉
2.发展和维护VIP客户
3.跟踪和维护公司客户信息数据
4.管理，指导和激发员工提供卓越的客户服务以确保客户满意
职位要求：
1.3年以上店铺经理经验
2.熟悉女装时尚及奢侈品行业，了解品牌及时尚趋势的发展
3.具有良好的沟通技巧及人际关系
4.注重客户服务和结果
5.积极主动，注重形象及细节
Experience:
Managementbackground
atleast2yearsofstoremanagingexperienceforahighendretailbrand.
-Beenresponsibleforthedailysales,operationsandstaff.
-Workedindependentlytomeetorganizationalneeds
Experience
-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.
-Developedemployeestoahigherposition.
Peopledevelopment
-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService
-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.
-Developedstafffrombasicserviceleveltohighlevel.
-Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing
-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.
-Takeactionswhenneeded.
workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive
-Focusingonensuringsales,serviceandsalesthru
Skills:
1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
3.FluentinEnglish(abletocommunicateandunderstandinformationfromGoldenGoose)
4.ProficientinExcel/Word/Outlook
5.Asocialandoutgoingpersonality
6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.
7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.
8.Flexibilityinregardstoworkingschedule
9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.
10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.
11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.
3.Openminded-Openmindedinallaspectsandadaptivetochange.
4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
5.PassionateaboutGoldenGooseasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
1.Drivestoreperformanceandalwaysstriveforhighestresults
2.Set,communicateandfollowuponthecompanyobjectives
3.Makingsurethestudioisreachingsalesbudgetandgoals
4.FollowupontheGoldenGooseChecklistandtakeactionswhereneeded
5.Planandexecuteseasonaltraining(product,service,storeoperations)
6.Followuponsetactionplanswithteamofsalesassociatesandareamanager
7.EnsurethatthestudioisfollowingtheGoldenGooseFranchiseManual
8.EnsurethatthevisualstandardarefollowingtheGoldenGooseguidelines
9.FrequentcommunicationwithandupdateAreaManagerwhenneeded
10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel
11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice
12.Ensureallteammembersareworkingby
篇2:店铺店长岗位职责任职要求
店铺店长岗位职责
岗位职责:
1、负责公司店面的指导和培训,实现统一管理
2、做好售后服务,建立良好的客户关系;
3.负责门店人货场的日常维护
任职资格:
1、有一定门店店务管理能力,沟通协调能力;
2、具有亲和力,较强的执行能力;
3、形象气质佳,沟通能力强,热爱美容日化行业,能适应调店。
4、有日化线,专业线,或商超,药店行业经验者优先。
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店铺店长岗位
篇3:副店长零售店铺岗位职责描述岗位要求
职位描述：
副店长岗位职责
1.确保员工遵守公司规定和操作流程。
2.协助店长岗位职责描述岗位要求并选择新的销售经理。
3.培训销售经理和销售支持人员。
4.管理和培养销售团队，控制员工流失率。
5.根据公司标准，对员工绩效进行评估，并提供可行的建议来提高和改善业绩，以确保销售额的增长。
6.维护销售员工考勤，及时完成每月排班工作。
7.使门店运营有条理化、维护正常经营秩序。
8.根据销售计划制定具体销售完成计划。
9.每周同销售经理进行一对一面对面交流，督导，帮助其改善业绩。
10.定期主持召开销售团队管理会议及产品培训例会。
11.高效推动公司的促销活动。
12.通过拓展新的销售渠道，不断执行可行的营销方案，帮助品牌吸引更多潜在顾客进店。
13.协助店长通过调查客流量，广告和消费者反馈，建议营销方案，以增加销售额和市场份额。
14.主导完成门店定期盘点工作。
15.确保店铺财产，员工及顾客在店铺的安全。
16.在店长休假时承担其职责，参与每日开店和闭店的工作。
17.协助处理客户投诉问题。
18.按照标准操作流程完成各项工作任务。
19.完成上级部门要求的其他工作。
AssistantStoreManager
1.Ensuresstaffsfollowupcompany’srulesandprocedures.
2.AssistsStoreManagertointerviewandrecruitSalesManager.
3.TrainsSalesManagerandsupportstaffs.
4.Managessalesteamandcontrolsstaffturnoverrate.
5.EvaluatestheperformanceofSalesManagersaccordingtocompany’sstandardsandprovidesfeasiblesuggestionstoimproveperformanceandincreasesalesrevenue.
6.Tracksemployeetime-keepingandabsenteeism.Makethemonthscheduletable.
7.Managesandimprovesfunctionalareaperformancemeasures.
8.Makesdetailedsalesplanaccordingtosalesgoals.
9.DoesOSA&DISAweeklywitheachSalesManagerandhelpsthemtocontinuouslyimprovetheperformance.
10.Organizesweeklymeetingtolearnproducts.
11.Isresponsiblefortheeffectiveexecutionofalladvertisedeventsandpromotions.
12.Attractsmoretrafficbydevelopingnewsaleschannelsandmakingfeasiblepromotion.
13.Makemarketingprogrambasedontraffic,advertisementandfeedbackofcustomertoincreasessalesrevenueandmarketshare.
14.Leadsteamtodoinventory.
15.Ensuressafetyofstoreassets,staffsandcustomers.
16.Opensandclosesthestoreonadailybasiswhileensuringallbeginningofday(BOD)andendofday(EOD)proceduresarefollowed.
17.Assistsindealingwithcustomercomplaints.
18.Followsupstandardprocedure.
19.Completesotherassignmentsandspecialprojectsasrequested.